Faqs

FAQS

Please read our FAQ for our most commonly asked questions, if for any reason your question isn’t covered feel free to reach out to us contact@lacebands.com

WHEN WILL MY ORDER BE PROCESSED?

We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date. Products will be shipped the day after processing. Please allow extra time for your order to be processed during the holidays and sale seasons. Please note that we don't ship on weekends.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

For UK&NL orders : We typically process the orders in 1-2 business days (Mon-Fri). And from there you will receive your order in 1-3 business days (Mon-Fri). Please know that we're doing the best we can to get the orders out promptly.

For International orders : We typically process the orders in 1-2 business days (Mon-Fri). And from there you will receive your order in 5-7 business days (Mon-Fri).

WHAT METHODS OF PAYMENT ARE ACCEPTED, IS IT SECURE? 
All payments and information are secure. We accept Visa, Amex, and MasterCard, Discover, and more.

WHAT IS YOUR REFUND AND RETURN POLICY?

We prioritize delivering the best service to each and every customer. Therefore, we offer a 100% customer satisfaction guarantee. Our refund policy lasts 30 days. Items that are on sale DON'T fall under this guarantee!